Private Journeys

“JP was our guide and he was incredible. He adapted to our groups energy and was able to adjust the day/ activities based on what we wanted to do. The day was really fun and I highly…”

“JP was an exceptional guide for our day tour out to Hakone. We had the best day tripping around, with JP quick to share fun facts, and swapping stories along the way. I highly recommend…”

“We had JB as our tour guide and he definitely made our tour memorable!”

“We booked an excursion to Hakone on a whim and I'm so glad we did! Getting to experience an incredible atmosphere, amazing picturesque sites, and unique cultural experiences was made all…”

“Our day trip to Hakone with JP was one of the highlights of our time in Japan. JP picked us up right at our hotel in an amazing van with adjustable reclining seat such a great way to spend…”

“Had a large group of 33 people traveling to Japan for a special occasion. Elie was very communicative with me and helped plan a day trip from Tokyo to Hakone for us with himself and 3…”

“We just had an absolutely fabulous day with JP! He was extremely knowledgeable, entertaining, personable, and thoughtful to keep our day flowing magically despite rain and clouds in Hakone…”

“We had a great time on this tour , so knowlegable and Alextis was super friendly ,he felt like a brother. I very highly recommed this tour and I would love to do it again”

“Spent the day with JP. Checked out Mt Fuji. Great experience and JP took care of everything. Incredibly helpful and did a great job telling us the history and importance of what we were…”

“Alexis was a fantastic local friend for the day. Drove us site seeing in the Hakone area and gave us inside tips on getting the best pictures without the long wait. Great attentiveness in…”

“Josh was excellent. Despite the start of Obon week and increased traffic, Josh made sure we received the best tour experience for our entire family of four.”

“Beautiful tour to Hakone the shrine and outdoor museum. Alexis was a wonderfully knowledgeable and accommodating guide. Perfect day!”

“Alexis was a great driver and very kind and attentive for our family. He helped to translate everything for us and to coordinate all aspects of our trip.”

“My experience with Haven Japan was beyond excellent. I’ve travelled extensively and used guide services in multiple countries, and the two days I utilized Haven’s services was up there with…”

“We had a private Mt. Fuji area tour in July 2026. Despite the rain and no views of Mt Fuji we still had a great time. We stopped at an area with a few hot springs and vendors selling food…”

“Thank you Joshua for a memorable day. From the shrines to the udon, it was perfect!”

“We booked a full day private tour to Mount Fuji along with a 2 hour stop at an onsen. Our tour guide JP helped to make our day exceptional! In addition to giving us information about all…”

“On top of being able to visit the main points of interest all in one day, our guide shared with us the amazing history of Japan throughout the trip which we found extremely interesting!”

“This was an amazing day trip from Tokyo. My guide Alexis was great! He tailored the trip around my interests and remained flexible based on the weather and my dietary needs. Really enjoyed…”

“JP and Elie were fantastic. Thank you for showing us around. 💕”

“Elie and JP were great hosts! We had the tour personalized…including changing our minds throughout the day. Will definitely book again when we visit Toyko again. Thank you!”

“Thanks Joshua! Best tour guide ever. We learned so much today. Very good mix of nature, religion, food and traditional knowledge. Highlight of the tour was the onsen, which we visited!…”

“We had an amazing trip to Hakone with JP! He speaks perfect English (I thought he was American with his accent) and he was a kind and interesting person to spend a day with. He tailored our…”

“Very very cool! Onsen was relaxing, lunch was delicious. Mount Fuji was so gorgeous and Tori gate was really cool. If you are visiting tokyo I would 100 percent recommend!”

“Amazing experience! This was the best day of our trip. JP arrived on time and went over the itinerary with us while giving us plenty of options to make sure the day was customized for our…”

“We had a wonderful day with our driver and guide, Alexis. He was so personable and had a great energy that made our day. My dad and I enjoyed our conversation throughout our tour. We felt…”

“We had a great time. JP was great we all really enjoyed our day.”

“Excellent day trip to Haneko and Kamakura! Josh and Cyril very kind and polite! I really enjoyed! Really recommend! Thank you 🙏”

“JP was such a phenomenal guide. He is full of such amazing information and took us to several fascinating points of interest. We had amazing weather and visibility of Mount Fuji. Additional…”

“Fantastic day out! Would highly recommend! One of our favourite days of our holiday to Japan.”

“The tour to Hakone was amazing! It was exactly as described in the itinerary plus some interesting extra stops. Our guide JP was excellent, he is very knowledgeable, attentive and friendly…”

“Fantastic day trip out of Tokyo! Alex was a great host - very friendly, helpful, and tailored the day to perfectly meet our requests. Great Mt Fuji views, trip to the Shrine, and perfect…”

“Had a wonderful time with Alexis as my guide. It was at a lovely pace where I could just be present and relax. The Mount Fuji overlook was calming, the shrine are was stunning, and the…”

“He was a very friendly and knowledgeable guide that took us to some amazing spots for food and relaxation”

“We love love LOVED our tour with Alexis out to Hakone and Mt. Fuji area. We were able to secure private rooms in advance for the onsen and loved being able to spend some time relaxing after…”

“Joshua was the best guide we ever experienced. Very knowledgeable and helpful. He was flexible and recommended many options to full fill our personal experience. He knew all the secret…”

“An amazing experience! Joshua was an outstanding guide, very knowledgeable, super friendly, transportation was luxury style super comfortable. Had great views of Mt. Fuji, the onsen was one…”

“Our guide, Alex(is), was incredibly knowledgeable, accommodating, and a great photographer to boot! He was able to tailor the experience to our needs, and gave us the perfect blend of both…”

“We were able to customize our day. Skipped things of no interest - and added a few things we wanted to do instead. Pablo Art Museum and Open Air Museum are both worth the time. JP was an…”

“Alexis was great! Super informative and so fun to travel with. The onsen was so relaxing and really felt like you were in the forest and far from the bustling city”

“This tour was so amazing and our guide was very nice and helpful! We had a great experience on the way to and from Hakone and our guide was very informative and answered all of our…”

“We had Evan who was an incredible tour guide and the trip wouldn’t have been the same without him - hakone was beautiful with its shrines and more rural, Tokyo getaway charm and we got…”

“Our guide (Cyril) knows his route very well and the options were many. We had an outing meeting our expectations. As such, he gave us a lot of information allowing us to enjoy this…”

“Great experience visiting Hakone with Joshua! During our recent visit to Tokyo we booked the tour to see Mt Fuji and Hakone. Unfortunately, the weather prevented us from getting a good view…”

“Joshua was fantastic. Have us all the time we needed at each of the places we visited and is a genuinely nice person. Highly recommended”

“Our driver, Alexis was amazing! He was extremely professional, knowledgeable, and very likable. It was a pleasure to spend the day with him. I would recommend his services without…”

“My family and I recently had the most wonderful tour of Hakone and an overall great day with JP as our guide. He was super accommodating and patient with our family of 7 (which included a…”

“Our guide Evan was truly excellent. As a native English speaker, he spoke very clearly and understandably, and provided us with many fascinating historical and social insights about Japan…”

“Amazing day with a friendly and kind driver. He took us to all the places we wanted to and even added an extra stop at outlet mall when we asked for it. The car was immaculate and very…”

“I took my four young daughters on a wonderful tour with Evan Stutt. Who is an extremely nice Canadian man that has lived here in Japan for about 10 years. First off, the pick up (and…”

“We had a full private day trip to Mount Fuji and surrounding areas with Evan. From start to finish the communication and organisation was brilliant. The vehicle was modern and clean. Evan…”

“Our day trip with Joshua was fantastic! He made the experience incredibly enjoyable.”

“Our two guides, Evan and Christian made this one day trip truly amazing. Both were attentive and they offered a detailed explanation on all sites. Helped us secure some gifts as well.”

“We had our wonderful tour guide, JP, take us out to Hakone: we visited Lake Ashi, the Hakone Shrine with the 9 headed dragon, a wonderfully traditional tea house sampling amasake (tea…”

“A big thank you to our guide Evan who granted us the most unforgettable day we could’ve asked for. Even though the weather didn’t cooperate he still made the entire tour a beautiful…”

“We had engaged the services of Haven Japan for our group of 10 people for a day trip to Nikko. We found the owners of the company very professional and helpful from enquiry, booking and…”

“Evan took me to some unreal places. The back roads of pure charm and japanese trail novelty showing parks and paths that seem untouched by forigners. Looked after me the whole way. Catered…”

“We had a great day with Evan. He was friendly, chatty and knowledgeable and really tailored the day to our needs. We appreciated his input and insight into Japanese culture and everyday…”

“An all around incredible Hakone tour and experience with our tour guide JP who is an exceptionally knowledgeable and well spoken Japanese and English tour guide. Our tour was tailored as…”

“We had a wonderful day with JP! The whole day was perfect... From pickup in a really comfortable luxury van to great stops for Mt Fuji photos to Sake at an Inn built in the 1600's. We went…”

“JP was a great guide for our day trip to Hakone. We were a group of 9 with children ages 8-14 and parents, and everyone enjoyed themselves. This was a highlight of our Japan trip.”

“It was perfect. We got the best views and our tour guide Joshua was amazing at explaining everything to us. We had good time and would recommend anyone to do this tour”

“The tour guide JP and how well organised it was”

“We had a really nice day trip with Cyril. He was a very easygoing and knowledgeable guide and he made it into a really special trip.”

“We had the most amazing day with Lucas and JP on our trip to Hakone. The scenery was breathtaking, the shrines were wonderful to walk around and the Onsen experience was fantastic. We paid…”

“The day way fantastic and I enjoyed the beautiful scenery, food, and company. I did not want to go to the onsen, so my guide Cyril, found alternative locations that satisfied my request to…”

“Lucas was fantastic, knowledgeable and made sure we enjoyed every moment! That final onsen was also great, so many baths, and the water was exceptional. Very comfy car, I could sleep all…”

“Beautiful scenery and peaceful atmosphere. We got to see Fuji from different angles and the shrines were lovely.”

“Absolutely incredible day! Elie was fantastic, super knowledgeable and made the whole experience so enjoyable. The views of Fuji were breathtaking and ending with the onsen was pure bliss!”

“Such a chill and enjoyable tour. Never felt rushed. Highly recommend for discovering the Fuji area!”

“Great experience with Lennie, a passionate about Japan who explained a thousand and one things that I will tire you discover as we were able to do.For our first steps in Japan we were…”

“What a fantastic day with Darell on our Hakone trip. We had a wonderful time seeing Mt. Fuji, Hakone Shrine, a traditional tea house that has been run by the same family for over 400 years…”

“Amazing experience! Amy and Elie were awesomeHosts! Thanks so much for the experience! It snowed yet had so much fun!🤩”

“We did the Hakone Day trip with Elie and it was amazing. He was super friendly and knowledgeable and took us to some truly amazing spots. You can tell how much he loves Japan and how much…”

“The day trip to Hakone was so great. Elie is an excellent guide, very knowledgeable about Japanese history and culture. He took us to all the best spots and explained everything very…”

“We loved our day’s outing to Hakone with Lucas from start to finish! It was a bit of a nippy day there - the snowfall added to the beauty around us. Lucas’ warmth and kind intentions as…”

“Ama and ellie were great,perfect explanations,smooth driving and happy to have an open conversations with them,if you want to go to hakone they're the perfect choice”

“Elie was a fantastic tour guide, very knowledgeable and accommodating. Would definitely recommend the experience!”

“Lucas was a great guide for us! We especially enjoyed the lunch soba place with a great view of the lake. We also got some great pictures taken throughout the day. The spa at the end had…”

“Ellie is just amazing great communication and so much knowledge”

“We have a great day tour with Cyril , he explains the history in detail and shows us a beautiful place . We have enough time at onsen . Thank u Cyril and see u again at next trip 👍”

“Cyril our guide take us to see beautiful Fuji Mountain View , and the onsen very nice and natural . And he explained the history very clearly”

“Luca was an excellent guide!! The best u can ask!!”

“Luca was an amazing guide and went above and beyond to provide a tailored and memorable experience. His knowledge and willingness to share insight on the significance of the areas and…”

“We had a great day with Lucas. He was very knowlegeable about the history and made it an adventure we won't forget!”

“we thoroughly enjoyed everything about the day. the transport was a very comfortable van with Captain's chair. Evan was not only a wonderful guild but also an excellent driver. He took the…”

“This was our first experience with Havenjapan, and it exceeded our expectations. Our guide, Evan, was extremely knowledgeable and took us to places that were new to us, even though we have…”

“5 star rating is not enough with todays day trip to Nikko together with our Canadian guide. Foreign by looks but a true Japanese by heart. Me and my daughters had so much fun the whole…”

“We had such a great experience on our day tour to Nikko. Evan, our tour guide and driver, was super friendly and knowledgeable. We talked all day about Japan, its culture and the ways of…”

“10 out of 10. Highest rating possible for our boy Evan who took us on the day long Hakone tour. Didn't see Mt. Fuji (out of our control, cause clouds) but it didn't matter because the rest…”

“Great day. Lucas was wonderful guide. The clouds parted so we were able to see Mt Fuji. Hot spring/onsen was excellent”

“We had the pleasure of having Evan as our tour guide and driver. Would strongly recommend him if you’re a tourist traveling from the west! Very educational but very fun and hospitable!!…”

“The tour was very nice and we enjoyed ourselves a lot. The onsen was a nice experience.”

“Communication with Ellie was easy and prompt. The guide Evan brought positive energy, curiosity and kindness, and made sure my 13yo son and I had fun! I requested a tailored driving route…”

“Luca was great to spend the day with, a friendly, good humoured, respectful and knowledge young man. There were some unexpected road closures and things outside of his control that he kept…”

“Our tour was amazing. Lucas, our Driver and guide, was prompt with pickup and continued that throughout the day. We started at Mt Fuji and spectacular views and ended with an Onsen in…”

“We had a great day from Tokyo to hakone with Dominic. Picked us up right on time in a comfortable van and drove us to various stopping points to see Mt Fuji, which was visible all day…”

“An absolutely outstanding tour! From start to finish, everything was perfectly organised and full of memorable moments. Our guide was exceptional — engaging, deeply knowledgeable, and…”

“Lucas was a fantastic guide and driver for a fun day trip from Tokyo! So glad we booked this as I don’t think we would have been able to navigate the trains and buses on our own. Lucas was…”

“Our tour guide Lucas was great and considerate. We had a relaxing day. We were able to stroll through hidden gems that we won’t be able to find on our own. Lucas was attentive on what we…”

“The day was perfect from beginning to end. From my first contact with the provider to the end was so easy and staff are so polite, friendly and helpful. I loved the views from all the spots…”

“Elie surpassed my expectations! Courteous, intelligent, extremely knowledgeable and a down to earth genuine person. Our day with him as our tour guide was one of the best on our trip. If I…”

“I have done an extensive amount of travel and have also been to Japan before but visiting Hakone with Darwell of Haven was one of the best tours I have been on. Not only was he a gentleman…”

“What a great tour!We had an incredible guide who was very knowledgeable and flexible with our plans for the day. I would highly recommend.”

“We had a wonderful nine day tour of Japan with Elie guiding the way. He took care of all the details,helped us with the planning, secured our accommodations and provided transport to all…”

“This tour was a great way to see Hakone and view Mt Fuji as a day trip. It was a nice change of pace to step away from the city for a day to enjoy a more relaxed atmosphere and environment…”

“Even though it was a cloudy and rainy we couldn’t see Mount Fuji, we still had a great time thanks to our guide Evan. He shared so many interesting stories about local culture and took us…”

“My whole experience was fantastic from the start. Booking is very easy on their website. My tour guide Evan was amazing at explaining and teaching me all about Japanese culture and…”

“Awesome guide. And the spots were nice. All day just flew away with Evan. Thank you for such a good day”

“We were so happy to choose Haven for a private tour for our party of 4. From the night before to the end of our tour day, we were treated as if we were royalty. Haven's car was clean and…”

“Our tour with Ahmed was incredible and went far beyond our expectations. It truly felt like exploring Hakone with a friend who knew all the hidden gems. Ahmed was extremely knowledgable…”

“We arrived in Mt Fuji/Hakone on a cruise and had a tight schedule. Elie was the perfect guide and customized our day so that we could see a little bit of everything including Mount Fuji…”

“Very well put together private tour. They stop at numerous breathtaking locations, including a lookout point and multiple stops in Hakone including an incredible shrine. We speak English…”

“We had one day tour with Lenny - very professional and communicative guide from France! We visited Hakone, mount Fuji and soaked for couple of hours in amazing onsen. Great time-management…”

“We had Evan as our wonderful tour guide. Despite a very cloudy/foggy day, we had a blast seeing sites in Hakone and up on the viewing areas on the mountain roads. He kept the conversation…”

“A great experience, perfect as an introduction to Japan. Lenny did an amazing tour and was very considerate and accommodating to our needs. Although we were unable to see Mt Fuji due to the…”

“Booked at last minute but the company met all our special requests. Evan was a wonderful host and was friendly and very easy to spend the day with. Tried very hard to make our day special…”

“Thank you Luca for looking after us with your immense knowledge and patience. We had a wonderful time and you helped make it memorable.”

“Everything was really good. Our guide - Lenny - did excellent job telling us everything we needed about Japan, Tokyo and other cities. Was cheerful and entertaining the entire trip! We…”

“Our daytrip to Hakone was excellent from start to finish. Clear and friendly communication with the agency before the trip and on the day, our driver Evan was knowledgeable and very…”

“This tour was a highlight of our time in Tokyo. Daru was a fantastic guide - friendly, informative, flexible and relaxed. He made the experience stress-free from start to finish. Our…”

“Lenny was an amazing guide! Thanks to him, my friend and I had the most fantastic time seeing so much beauty; hearing the historical context and cultural significance for the sites brought…”

“Elie was very accommodating when I contacted him with concern about the weather. He allowed us to change our booking to a day when the weather was predicted to be better. Our guide, Lenny…”

“Lenny was an amazing guide! Made our experience wonderful with his vast knowledge of Japanese culture and Hakone. Wouldn’t change a thing! Everything was wonderful!”

“What an enjoyable day with Elie! We instantly felt at ease with him, as if we knew each other already. The places he brought us to were much appreciated and the cultural / historical…”

“We joined the “From Tokyo: Private Tour to Fuji/Hakone – Onsen, Arts and Nature” and had an unforgettable time in Hakone! Our guide, Evan, was absolutely wonderful. Even before the tour…”

“We had a wonderful Hakone tour experience with Lucas. We were very picky and he expertly adjusted the tour to fit our needs. He explained important customs at the religious site and waited…”

“We had the most amazing tour to Hakone with lots of really interesting stops along the way ending with the most relaxing experience in the onsen.Evan our guide was incredibly…”

“We had an outstanding tour of Hakone with Elie. Although the fog prevented us from seeing Mt. Fuji, the experience was excellent from start to finish. Elie was extremely knowledgeable…”

“Cannot say enough good things about Elie and this tour. Super comfortable vehicle, very knowledgeable driver and beauty that we did not expect to see. Would absolutely do this again and…”

“Great private experience off the beaten track. Very individual and flexible. Lots of background information about country and people. Ideal for those who like it comfortable and relaxed. We…”

“it was perfect. lenny my guide for the day knew all the best places and even though the weather was against us alittle we still went to some breathtaking places that were almost like a…”

“We had a great experience we Elie during our Hakone tour. He was very responsive and proactive, knowledgeable and extremely patient. He even provided us with extra time, even tough he was…”

“Great Day had with a terrific guide, Lucas. He was brilliant, so knowledgeable, obliging and willingto answeranything we asked. Having a private tour gave us opportunities to experience…”

“Elie was fantastic and it was great to have a European insiders view of the culture and highlights of Japan. His van is fantastic and he is just a delight to go on tour with. In fact, we…”

“Exclusive and personalized tour with charismatic and knowledgeable guide. Elie and Lenny took great care to attend to our needs and tailored an amazing tour that checked many boxes. Onsen…”

“a great day out of the city! we thoroughly enjoyed our trip to hakone and our onsen experience. lucas was our guide and he was so great. he gave us good background and knowledge of the…”

“We had an amazing time with Elie. He was friendly, accommodating, and most of all knowledgeable. He didn't just drive us around like other tour companies. He actually gave us a tour with…”

“This was one of the best parts of our trip. Elie was amazing. Super knowledgeable and entertaining. Very laid back and we absolutely enjoyed ourselves and the conversation. Our guide Elie…”

“We had an incredible day with Elie. The views of Mt Fuji were stunning, the stop at the local tea shop was perfect, and the onsen was a dream. 10/10 recommend.”

“We had great time and our driver Mr Elie is so friendly and explained everything in detail and spent plenty of time with us to make sure we are enjoying and comfortable His car is so…”

“Wow! We are a family of 5, traveling from the USA. The ages of our kids, 10,13,15 make it difficult sometimes to serve our big party. This tour was perfect for us in every way and I would…”

“We booked an all-day tour with Elie to visit the Hokone area and hopefully see Mt Fuji. Although the weather didn’t cooperate on the Mt Fuji viewing, Elie couldn’t have been more helpful…”

“We had a wonderful day trip with Elie! He knows so much about Japan. He was open and happy to answer all our questions. All stops were great, although we had a lot of fog all over Hakone…”

“We had a magical day with Elie in Hakone and Mt Fuji. The Onsen and lunch were amazing. We went to a beautiful art museum. Eli was kind, patient, answered all our questions and gave us…”

“It is a beautiful place. The Onsen was magical. Eli or tour guide was perfect. Friendly, knowledgeable and so professional. We had a wonderful day. I would highly recommend this tour”

“I went on this trip as an American tourist with a couple friends. Lenny was a perfect tour guide because he was knowledgeable and we were able to speak with him easily in English about…”

“What an awsome tour, I had no idea where we were going or what we were seeing because it was setup for us. Lenny was probably one of the best guides I have ever had. He was knowledgeable on…”

“I had booked a private 1 day trip to Hakone with private Onsen, Mt. Fuji with famil. Dominik was our guide and he was very prompt, very informative and an excellent guide. He took plus…”

“What an amazing day! Went well beyond our expectations. Dominik was an amazing host and had some much interesting information to share. We didn’t realize we were getting a driver & tour…”

“I had travelled with my family and Dominik was our guide. I also additionally booked for a private Onsen instead of a public one Overall we had a wonderful time and Dominik ensured he took…”

“Best tour of our trip! We learned so much, we asked a million questions and all were answered so well. The onsen is an amazing experience! We were doubting it but our entire family enjoyed…”

“Dominik was our guide on a wet, cold day to Hakone. He picked us up on time at our hotel in Tokyo in a very nice comfortable van. We knew we had no hope of seeing Fuji that day but settled…”

“Our day trip to Hakone was absolutely fantastic! Leny, our guide from Haven Japan, was exceptional — friendly, knowledgeable, and incredibly thoughtful throughout the entire experience. I…”

“One of my most enjoyable days in Japan. Elie provided door to door service, made wonderful recommendations, provided in depth commentary of everything from Japanese culture to religious…”

“Great trip, Lenny was thoughtful about every aspect of our day. He knew the best places to stop and was very knowledgeable of the history of Hakone and Japan in general. Hakone speaks for…”

“This was our best day outside of Tokyo! Lenny was AMAZING! Super comfortable van, amazing conversation and company and full of knowledge. This tour avoids crowds at Mt Fugi and we were…”

“Our curated trip to Mt Fuji with Lenny was amazing including an Onsen with an amazing lunch (our first waygu beef). Lenny’s guidance made our day so special and I would highly recommend…”

“We were a bit unlucky as it was foggy and rainy, covering the view of Mt. Fuji. But the rest of the trip was very nice. Dominik our guide picked up and dropped us off at our hotel in Ginza…”

“This day trip from Tokyo to Fuji and Hakone is a perfect blend of nature, culture, and relaxation. The views of Mount Fuji are breathtaking, and the stops at Lake Ashi, Hakone Shrine, and a…”

“Our Mt. Fuji trip last December was a dream! Huge shoutout to our amazing guide Lenny—so pleasant, helpful, and went above and beyond. We explored the lake, soaked in a relaxing onsen, and…”

“Dominik was awesome! Very friendly, helpful and accommodating. What I loved the most is that we went to places that weren't overly crowded without compromising the experience of it all.”

“Elie was a phenomenal guide for my tour to Hakone! I greatly appreciate him sharing his knowledge of Japanese culture, history and all of the various travel tips he had for my time in the…”

“Lenny my guide is was a legend. His historical knowledge was encyclopedic and his company was splendid. I so enjoyed our discussions. Just as importantly the tour was excellent. Tea house…”

“We had a great trip to Fuji and Hakone with Elie! We highly recommend this company when you go to Japan and want to have unique and easy travel experiences.”

“We had a spectacular excursion with Eli on our recent stopover in Tokyo. We had a 3 day stop in Tokyo on our cruise and friends were joining us, embarking in Tokyo. Eli seamlessly picked…”

“This was an amazing experience! Elie is so professional and knowledgeable. Very engaging! The onsen is definitely and immersive experience that will take you out of your comfort zone and in…”

“Our trip was amazing! We highly recommend this company! Driver was very friendly and helpful also with other things what we done in Tokyo 😊”

“This tour provided so many different experiences that I would be here all day telling you about them. Our guide Elie was as knowledgeable as you could ever hope a guide to be with a great…”

“A brilliant day trip from the city. Quickly out into the beauty of the areas surrounding Hakone, it was a welcomed and relaxing reprieve from the bustle of the city. Elie knows all the best…”

“This tour is a must! Our day started with Lenny picking us up and he is once of the friendliest and most knowledgeable guides. This true gem of a tour took us to Mt Fuji via a private road…”

“Wonderful day trip to Hakone. Very friendly and insightful guide. Definitely recommend booking through him. Car is very comfortable and we had a great day!”

“Ellie was wonderful! He shared all of his cultural and historical knowledge with us as we drove around Hakone. There were plenty of stops to keep our ten year old entertained. Hakone shrine…”

“We had a great time with Elie. We got great weather, the views were spectacular of Mt Fuji. Elie made the trip seamless. His car is very comfortable for a family of 5. He talked us through…”

“I cannot recommend Elie and Haven Japan enough! From start to finish, this tour was meticulously planned, leaving me thinking through what I should do next time. Elie’s deep knowledge of…”

“Lenny was an awesome guide. The car was beautiful and comfortable. We saw several views of Mt Fuji and had a break at an authentic tea house.. Love how this private tour can be customized…”

“Elie made our trip very fun! From the booking, he was very professional. The entire journey to Hakone and back was comfortable and effortless. He shared a lot of knowledge about the history…”

“An unforgettable experience with stunning views of Mount Fuji, the beauty of Lake Ashi, and a relaxing onsen to end the day. The tour felt truly authentic and immersive, thanks to our guide…”

“We had an awesome day, heading out to Hakone with a visit to one of the Onsens, local shrine and a stop at a beautiful roadside viewpoint. Our guide was informative, friendly, and…”

“Couldn’t ask for a better experience for our first trip to Tokyo. I couldn’t imagine our trip to My Fuji being so wonderful without Lenny. Lenny was outstanding. We didn’t have Yen pulled…”

“This was definitely a highlight of my trip to Japan. From beginning to end Elie and Lenny were accommodating and professional. They were flexible in choosing a meeting place in Hakone to…”

“We had a flawless day with Lenny. It was great to get out of Tokyo and experience other beauties such as a Japanese Tea House, an Onsen and a Shrine. The sights of autumn were breathtaking…”

“The professionalism, courtesy and kindness exhibited by our driver made our trip memorable, and special. Highly recommend for anyone. Thank you 🙏🏽”

“Our day with Elie could not have been better. We saw a beautiful view of Mount Fuji and visited some incredible shrines (I will never forget the famous floating Tori gate at the Hakone…”

“Incredible from start to finish. I cannot say enough good things about my experience here. So professional. So fun. So imaginative. The team here is just phenomenal. I hope we cross paths…”

“Perfect Hakone tour! We appreciated the thoughtful routes and stops with great information and awesome tour guide! The onsen visit was one of my favorite activities of my whole trip. I…”

“Lenny made my hakone experience amazing! I was not able to see Mt Fuji because of the clouds, but Lenny honestly made the whole trek worth while with his personality and huge array of…”

“What do you think, or should I write it little differently to? I had the privilege of working with a truly outstanding driver Elie Corbex who went to great lengths to assist me. He put in…”

“Lenny was absolutely amazing and our experience wouldn't have been the same without him. Mt Fuji was very stubborn, but it was still beautiful. The onsen experience was something I wasn't…”

“What an amazing day. Pick up and drop off to the hotel was perfect. Elie catered the tour to my interests. The outdoor museum was absolutely amazing and the onsen experience was beautiful…”

“Truly amazing, from start to finish we were pampered, the van was super comfortable, and the guide was more than helpful. We had already been to Japan, but we had never experienced a day…”

“Ellie is a wonderful guide and made the day so enjoyable! Since he owns this company he is not just a tour operator but totally invested in the day being perfect. He picked us up in a…”

“Lenny gave us an incredible tour of Hakone, Mt Fuji and an onsen. He was very informative and attentive to our interests. He even went above and beyond by giving us recommendations for the…”

“Elie was an awesome knowledgeable guide that catered the tour to suit our needs and skills. Highly recommend and keen to get back to do another one”

“Our guide, Elie, was amazing in every way!! Despite the poor weather we had a great day! He was extremely informative, not just about the sights, but about life in Japan in general, which…”

“It was really great day with Lenny, comfortable car, interesting locations and friendly atmosphere. We were enjoying every moment. Thank you Lenny!”

“Loved our personalized Hakone day trip! It was a unique itinerary and the onsen was PERFECT!”

“Very informative and great tour guide! A super fun experience. He was able to accommodate an earlier time and custom locations for us. 10/10”

“You know you've been on a great tour when you keep talking about it weeks later! Adrenaline, culture, knowledgeable and friendly guide -doesn't get any better. Thankyou Elie for finding a…”

“I had a great time, Elie was thoughtful and knowledgable! He provided a tour that a local would have approved of :) We ended exactly on time.”

“Really liked the tour. Good guide that was informative, knowledgeable and flexible. Adjusted the trip to our wishes and preferences. Speaks several languages very good, really recommend…”

“Elie was a very engaging guide and we thoroughly enjoyed our excursion. He turned up on time and was very attentive to the various interests of our group. The onsen experience was a…”

“Elie is a great guide! Even though it rained on our tour date, he arranged activities that made it memorable for our family.”

“Elie is an amazing tour guide and we'd highly recommend him. The whole day was superb. The onsen was fabulous and the open air museum / sculpture park is a must see for art lovers - the…”

“Tour guide was great. super easy to talk to and isn't afraid to take a corner. the traditional tea house we supplemented was a nice touch and I never would have went without his assistance.”

“The trip was fantastic! Everything on time and well planned. We 100% recommend the company. Elie was in touch with us answering all of the questions in advance and Sofiane our guide was…”

“We were a little disappointed that Mount Fuji was covered by the clouds by the time we went up to the viewing site, but we still had a great time. Elie was wonderful, he even provided a…”

“Very clean and nice vehicle. Elie great conversation and information. Took us to Fuji Sengen that we wanted to see an 1 1/2 out of the way. Highly recommend!”

“Great fun day with Elie - unique tour, missing the crowds. The onsen visit was very special. Highly recommend”

“Excelente experience; Elie was great and so experienced; we will highly recommend doing this trip with him”

“Elie was amazing! Very well tailored tour, very educational and we had some great conversations! He is flexible and welcoming, it was the best end to my holiday! Thanks, Elie!”

“Great, knowledgeable guide who was very flexible to our wishes- 100% recommended!”

“Our guide Elie was fantastic. He gave us knowledge on every stop along our journey. Elie was very helpful, kind and gave us a quality experience we will never forget. Thank you!”

“We had a very beautiful and memorable day with Elie on Mount Fuji. Elie showed us streets and roads hidden from the large influx of tourists with stunning views of the beauty of these…”

“We LOVED working with Elie. He was highly knowledgeable, thoughtful and other than the day trip which was beautifully planned and executed, it was incredible getting his perspectives on…”

“Elie, our guide to Hakone, was a very informative guide to Hakone. He adapted to our interests, made an extra stop, drove us along a road with fantastic vistas of Mt. Fuji, and made for a…”

“This tour was such a treat! We saw so many cool things as well as enjoyed some good food and company. The onsen was so relaxing after a long flight. A really great experience if you want to…”

“Tour was great. Elie was very friendly and accommodating. Love the Onsen he took us to. Onsen was so relaxing. Lots of info about Japan”

“The whole tour would be based on your needs what you wanted to do. You can switch activities around if you wanted to. For my tour it was raining in the afternoon. My tour guide Elis…”

“Eli, our guide, was AMAZING… super knowledgeable, safe driver, accommodating. Share with us some anecdotal stories. Over all a great and must do visit tour.”